What happens if my order isn't delivered?

  • Three tries will be made by our courier partner to deliver your package to you. If he is unable to deliver the item, your ROARS CLUB wallet will be reimbursed with a refund. The following time you place an order with us, you may use this.


Import Duty Charges for International Shipments

  • During the time of delivery of an international shipment, there might be additional charges levied by the importing country's customs department. These charges are subject to the regulatory authority governing the country and we do not have any control over them. Please note that these charges are not included in your shopping cart when placing your order.

Note: Shipping charges are non-refundable incase the order is cancelled post 4 hours of placing the order or if the order is shipped.


How long will it take to deliver my order?

  • Typically, a purchase placed from within the nation is sent in 5-7 business days. However, the delivery of your orders may be delayed as a result of the other factors (public holidays, extreme weather conditions, etc.) We value your tolerance. This schedule could vary as a result of both internal and external circumstances.


How will I know whether I was successful in placing my order?

  • After placing your order successfully, you will get a confirmation email, SMS, or WhatsApp message with information about your order and your order ID.
  • Once your order has been dispatched, you'll get another email, SMS, or Whatsapp. The only thing left to do is to kick back, unwind, and await the delivery of your amazing product(s).


Shipping Policy For Mobile Phone Cases

Thank you for choosing Roars Club We strive to provide you with a seamless shopping experience. Please take note of our shipping policy below:

  1. Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation.
  2. Shipping Time:

    • Our standard shipping option delivers orders within 3-5 business days after the processing period.
  3. Weekends and Holidays:

    • Please note that our shipping time frame does not include weekends (Sunday) or public holidays.
  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the delivery status.
  5. Shipping Rates:

    • Shipping rates are calculated at checkout based on the destination and the chosen shipping method.
  6. Order Changes and Cancellations:

    • If you need to make changes to your order or cancel it, please contact our customer service Within 4 Hours of Placing Oder , soon as possible.
  7. Contact Information:

    • If you have any questions or concerns regarding your order, feel free to reach out to our customer support team at admin@roarsclub.com 

By placing an order with Roarsclub.com, you agree to the terms outlined in this shipping policy.

Thank you for choosing us, and we appreciate your understanding!